I made a rule 10 years ago that we never send contracts sending contracts is a crappy experience for your buyer think about it they’re at their email they get your email for your contract for your statement of work your MSA SLA whatever you want to call it they get them in their inbox […]
My Top Rule for Successful Sales at a Marketing Agency Read More »
So the way just-in-time Labor Works is you’re trying to take your sales cycle let’s say it’s 60 days and have it built so detailed in your life cycle stages and your conversion rates at every funnel part that you understand every let’s say 10 intro calls we have to trigger a hiring and then
Using Just In Time Labor for Capacity Planning at a Marketing Agency Read More »
Being remote has a ton of benefit but one of the hardest parts about being remote is you lack that physical interaction that physical community that lunch break that quick walk around the building that water cooler moment whatever you want to call it we miss all that in a remote company
Being Remote Missing Connections Read More »
You get bigger that gets really really hard and you’re going to start to need some checks and balances because you get lots of accounts and your onboarding clients quickly you usually have to onboard team members quickly employees quickly and in that quickness quality can go down and you can sometimes unfortunately as an
Don’t Make Unprepared Agency Hires Read More »
Blue Chip for us is essentially you are a household name so just everyone knows who it is you are publicly traded you would spend enough to qualify for a 25k plus a month retainer and that pretty much Makes You Blue Chip froze you’re a big boy you’re a big account we’re gonna call
How to Handle Blue Chip Accounts at your Marketing Agency Read More »
By having people publicly introduce themselves I find that they get much quicker connected to their people their tribe their group within the group just through saying what they’re passionate about what they enjoy where they live they can start meeting up with other local people in their area one of the coolest Parts about
Let People Introduce Themselves Read More »
What I found is the most competitive and driven people are quite often also the most committed loyal caring and loving people they just don’t ever get recognize for that side of the humanity and so anniversaries and loyalties and bonuses around tenure those kinds of things are a great way to show top performers
Reward Loyal Employees at your Agency Read More »
I always ask for the person I’m doing the one-on-one with to send me their Agenda 24 hours before conversely the night before I actually prep out all my notes especially if I know going into the one-on-one it’s going to be a difficult call so I’ll sit in the jacuzzi the bathtub my office
Ask for the Agenda BEFORE the Meeting Read More »
You might hate meetings they do matter though conversely you should cancel any meetings that don’t have agendas and that you’re sitting in that are just useless you should cancel it let everybody know we’re going to reschedule it and we’re going to restart this meeting when we figure out we have more impact for
All Meetings Matter Read More »
That would put the emotionally charged things in the one-on-one at the end if you do it in the beginning you’re going to accidentally bring leftover emotion into things that you didn’t actually emotionally care about and you’re going to confuse the other person they’re going to misappropriate your emotional energy to the wrong parts
Leave Emotion to the End Read More »
Private community
A private Slack community of 30+ vetted agency founders. Monthly masterclasses, direct DM access to Garrett, and a full course library.
Coaching
Tailored strategy from someone who runs a $27M agency every day. Bi-weekly sessions, P&L review, and Slack community access included.
Retreat
Three days in Newport Beach. Get in the room with operators at your level and solve real problems together.a
I run an agency in the low-mid seven figures. But I work with Garrett in order to get to eight-figures. When you work with people who have done exactly what you want to do, you will get there faster.
CEO/Founder