As the volume of employees goes up the number of difficult conversations being had can often go down because you essentially become a group of employees who have very limited communication with Maybe the owner or the CEO or the c-suite you might be four five six seven layers away from where the bulk of […]
Why More Employees Means Fewer Hard Chats Read More »
Remember you always as a manager write your review after the individual you’re reviewing has written their own so that you can essentially do an analysis to figure out like here’s what they think about themselves here’s what I think and what I found is when someone thinks something wildly different than I do about
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You don’t just want to have the prospect talk your ear off you want to control the conversation you want to know what you’ve done a hundred times already that year and you really want to pick out the right questions get the right answers mirror those in your presentation make it hit home bring
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Setting okrs for operations is one of the most important parts of running an agency it’s really important in my opinion that you have clear and articulate goals for all your different layers of management so what we’re going to review today in this asset is we’re going to go into how we thread our
Setting OKRs to Achieve Goals at your Agency Read More »
Having a mock assignment for new hires in other words we have them go through the entire project phase they would do if they got a new customer but internally takes 22 days and they actually do all of the work they would be doing if it was a real account and then we have
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Want to lay anyone off so you really focus on sales but then sales are struggling to come in now you’re over hired other times now you’ve been over hired a lot so you’ve made some Cuts you reset your labor force all of a sudden sales does really well have as much people you’re
The Difficulties of Hiring and Firing in a Agency Read More »
For me NSM attainment that’s like how often do we hit our client goals so Northstar metric every time we get a new customer a directive we establish a North star metric for how we will evaluate the success of the relationship if the client says they want to get a hundred demos a month
How Often Does Your Marketing Agency Hit Client goals? Read More »
I wanted my voice to not be the administrative voice I wanted my voice to be the Strategic chief executive officer voice and so if you really want your voice to matter and matter in a moment that you really want it to what I’m learning and I’m growing obviously as a leader and an
Save Your Voice for the Important Things Read More »
Days you can choose not to there’s probably some strength set in person Culture Connection productivity I’m sure you can make a lot of arguments I’d say those arguments struggle when humans don’t want to go to the office it’s a fortunate reality I’m in my office right now I can look out lovely desks
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As a leader do not cancel your one-on-ones do not be the leader who shows up late to your one-on-ones I do this a lot because mine are all back to back but don’t do that it’s not a good habit of mine either don’t cancel them don’t move them don’t change them don’t relate
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